Frequently Asked Questions


Hotel Madera Hong Kong, Hotel Madera Hollywood, Madera Residences


Register and login to your account, view and edit at "Setting" page


Join a program that really gives back. Awarded as one of the top hotel loyalty programs. It pays to join Madera Rewards.


Please visit http://loyalty.maderagroup.com/en/redeem.asp


Register online at http://loyalty.maderagroup.com/en/login.asp


Earn or redeem points at least once every 2 years to stay active and retain your points